QB Solutions is committed to providing professional consulting, troubleshooting, implementation, migration, and technical support services. This Refund & Cancellation Policy explains the circumstances under which cancellations, refunds, credits, and service adjustments may be granted. By purchasing services from QB Solutions, you agree to the terms outlined in this Policy.
Service NatureQB Solutions primarily provides:
Because many services involve professional time, diagnostics, consultation, and labor-based work, refunds are subject to the conditions described below.
Cancellation Before Service BeginsCustomers may request cancellation before any scheduled service session begins.
If cancellation is requested before work has commenced, customers may be eligible for a full refund, less any non-refundable processing fees charged by payment providers, where applicable.
Cancellation After Service Has StartedOnce a support session, consultation, troubleshooting process, installation, migration, or other service has begun, a full refund may not be available because professional resources and labor have already been provided.
Refund eligibility will be evaluated based on:
Partial refunds may be issued at our sole discretion when appropriate.
Completed ServicesRefunds are generally not available for services that have been substantially completed, including but not limited to:
Once a service has been fully performed, the service fee is considered earned.
Service ReschedulingCustomers may request to reschedule an appointment by contacting us before the scheduled service time. Reasonable efforts will be made to accommodate scheduling changes based on availability. Repeated rescheduling requests may be subject to limitations.
Customer Non-ParticipationRefunds may be denied when service delivery is prevented due to customer actions, including:
In such cases, service fees may remain payable.
Technical LimitationsQB Solutions does not guarantee that every issue can be resolved.
Refunds will not automatically be issued solely because:
Our obligation is to provide professional assistance using commercially reasonable efforts.
Duplicate PaymentsIf a customer is charged more than once for the same transaction due to billing error, duplicate payments will be refunded after verification.
Unauthorized TransactionsCustomers who believe an unauthorized payment has occurred should contact QB Solutions immediately. Verified unauthorized transactions will be investigated and handled in accordance with applicable payment processing requirements.
Refund Processing TimeApproved refunds are generally processed within 5 to 10 business days.
Actual receipt of funds may vary depending on:
QB Solutions is not responsible for delays caused by third-party financial institutions.
ChargebacksCustomers are encouraged to contact QB Solutions before initiating a chargeback or payment dispute. We will make reasonable efforts to address billing concerns and resolve disputes in good faith. Initiating a fraudulent or unjustified chargeback may result in suspension of future services and submission of supporting documentation to the payment provider.
Service CreditsIn certain situations, QB Solutions may offer:
in lieu of a monetary refund. Any such accommodation is provided at our discretion.
Policy ModificationsQB Solutions reserves the right to update or modify this Refund & Cancellation Policy at any time. Any revisions will become effective upon publication on this website
Contact InformationFor cancellation requests, refund inquiries, or billing questions, please contact:
Email: support@qbsolutionss.com
Phone: (805) 426-4019
Website: https://www.qbsolutionss.com
Business Address: 3rd Floor, Flat No 218 C, Blk-vp, Pitampura, Landmark Near Ekta Store, New Delhi, West Delhi, Delhi, 110034
By purchasing services from QB Solutions, you acknowledge that you have read, understood, and agree to this Refund & Cancellation Policy.