Terms and Conditions

Terms and Conditions

Acceptance of Terms

Welcome to QB Solutions ("Company," "we," "our," or "us"). By accessing or using our website, contacting us, requesting support services, submitting forms, purchasing services, or otherwise interacting with QB Solutions, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you should not use our website or services.

Independent Service Provider

QB Solutions is an independent provider of consulting, implementation, troubleshooting, migration, technical assistance, and support services related to QuickBooks® products. QB Solutions is not affiliated with, endorsed by, authorized by, sponsored by, or operated by Intuit Inc. QuickBooks®, QuickBooks Desktop®, QuickBooks Online®, and related trademarks remain the property of their respective owners and are used solely for identification and compatibility purposes.

Services Provided

QB Solutions may provide services including but not limited to:

  • Software installation assistance
  • Product configuration and setup
  • Data migration assistance
  • Technical troubleshooting
  • Error diagnosis and resolution
  • Payroll-related assistance
  • Multi-user configuration support
  • Remote technical support
  • Business software consulting

Service availability may vary and is subject to change without notice.

Eligibility

By using our services, you represent that:

  • You are at least 18 years of age.
  • You have authority to enter into a binding agreement.
  • You are authorized to request support for the systems and software involved.
  • Information you provide is accurate and complete.
User Responsibilities

You agree to:

  • Provide accurate information.
  • Maintain valid software licenses where required.
  • Follow instructions provided during support sessions.
  • Maintain appropriate backups of your data.
  • Ensure that your systems meet applicable software requirements.

You remain solely responsible for the accuracy, integrity, and backup of your data.

Remote Support Services

Some services may require remote access to your computer or systems. By requesting remote support, you authorize QB Solutions to access your system solely for the purpose of providing requested services.

You acknowledge and agree that:

  • You may terminate a remote session at any time.
  • You should back up important data before any support session.
  • Certain issues may require changes to system settings or software configurations.
  • Remote support cannot guarantee resolution of every issue.

QB Solutions will make reasonable efforts to protect customer information during support sessions.

Fees and Payments

Fees for services will be disclosed before work begins whenever reasonably possible. By purchasing services, you agree to pay all applicable fees. Prices may change without prior notice. Failure to make payment may result in suspension or termination of services.

No Guarantee of Results

While QB Solutions strives to provide professional assistance, we do not guarantee:

  • Resolution of every software issue
  • Recovery of lost or corrupted data
  • Elimination of all software errors
  • Compatibility with all systems
  • Continuous availability of services

Support services are provided on a commercially reasonable efforts basis.

Data Backup Responsibility

Customers are solely responsible for:

  • Creating backups
  • Verifying backup integrity
  • Maintaining copies of important files

Before any installation, migration, troubleshooting, or repair service, customers should create complete backups of all critical data. QB Solutions shall not be responsible for data loss resulting from pre-existing conditions, hardware failures, software defects, malware, user actions, or third-party systems.

Third-Party Software and Services

QB Solutions may provide assistance involving third-party software, services, platforms, or vendors. We do not own or control such third-party products and are not responsible for:

  • Product functionality
  • Licensing decisions
  • Subscription policies
  • Service interruptions
  • Vendor actions
  • Product updates

All third-party products remain subject to their respective terms and policies.

Intellectual Property

All content on this website, including text, graphics, logos, design elements, and service descriptions, is owned by or licensed to QB Solutions and is protected by applicable intellectual property laws.

Users may not:

  • Copy content
  • Republish content
  • Modify content
  • Sell content
  • Distribute content

without prior written permission.

Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to systems.
  • Interfere with website operations.
  • Submit malicious software or code.
  • Misrepresent your identity.
  • Engage in fraudulent activities.

Violation of this section may result in immediate termination of access.

Disclaimer of Warranties

The website and services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the maximum extent permitted by law, QB Solutions disclaims all warranties, whether express or implied, including:

  • Merchantability
  • Non-infringement
  • Accuracy
  • Reliability
  • Availability

We do not warrant that services will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the fullest extent permitted by law, QB Solutions shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Lost revenue
  • Business interruption
  • Loss of goodwill
  • Loss of data

arising from use of the website or services.

In no event shall QB Solutions's total liability exceed the amount paid by the customer for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless QB Solutions, its owners, employees, contractors, and representatives from claims, damages, liabilities, costs, and expenses arising from:

  • Your use of services
  • Violation of these Terms
  • Violation of applicable laws
  • Infringement of third-party rights
Termination

We reserve the right to suspend or terminate access to our website or services at any time, with or without notice, for conduct that violates these Terms or may harm our business, customers, or systems.

Governing Law

These Terms shall be governed and interpreted under the laws of the jurisdiction in which QB Solutions operates, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be resolved in the appropriate courts located within that jurisdiction.

Changes to These Terms

We may revise these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Contact Information

For cancellation requests, refund inquiries, or billing questions, please contact:

Email: support@qbsolutionss.com

Phone: (805) 426-4019

Website: https://www.qbsolutionss.com

Business Address: 3rd Floor, Flat No 218 C, Blk-vp, Pitampura, Landmark Near Ekta Store, New Delhi, West Delhi, Delhi, 110034

By using this website or purchasing services from QB Solutions, you acknowledge that you have read, understood, and agree to these Terms and Conditions.